Common FAQ

You can purchase all product categories through our current website. We automatically allocate the nearest distributor based on your country and region to ensure the shortest delivery time.

You can also click here to find distributors near you. Our products are exclusively sold through authorized distributors and online stores. Please be cautious, as other self-proclaimed distributors may sell counterfeit products

Typically, we will ship your order within 1 to 2 business days after you place it. The shipping speed depends on your country and region. During the checkout process, you can choose different shipping methods for delivery. All our prices include basic insurance coverage. If any damage occurs during transportation, our insurance will compensate for the goods.

We offer a wide range of products, each with its corresponding warranty coverage and duration. Some products even come with a lifetime warranty. You can find the detailed warranty terms and conditions on the product pages and packaging. Whether it's a quality issue with our product or damage caused by a third party, you can contact our representatives anytime using the form on the right side. We will provide you with the nearest and fastest solution to resolve the issue.

We have a wide variety of products, and for those eligible for returns, you can refer to the returns policy here.